Social Media
Social Media Commenting Guidelines

A great way to learn about our new products and services is to follow us on Facebook®, Twitter®, Pinterest®, Instagram® and other social media sites. Before posting or commenting be sure to read our social media terms and conditions:

MagnaCare reserves the right to delete any content that conflicts with company policies. Posts or comments of a promotional nature such as “spam” or “junk mail” will be deleted, as will any users who distribute or share user posts that are considered inappropriate. This includes any material that is judged sexually explicit, pornographic, graphic, violent or defamatory or derogatory against any person(s) or group(s); including but not limited to racial, ethnic, gender, religious, sexual orientation, professional or age groups of any kind. MagnaCare reserves the right to block users who post offensive content from posting in the future.

In addition, any posts that contain software viruses or computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment; as well as any schemes to promote illegal activity and/or illegal contests, sweepstakes, gambling, including any online casino, sports books, bingo, poker or any other form of solicitation are prohibited.

Please be aware that once you post something online, the potential exists for numerous individuals to read your words, now and far into the future -- potentially having a negative impact on your personal life, your family life, and your career aspirations when searching for employment, as well as any other background clearances that may be required of you. To protect your personal privacy, do not post any private information such as contact information, address, protected health information, or any personal, financial or private information that could be considered protected under State or Federal law. Posts of this nature regarding you or any other person may be removed or redirected to protect the privacy of all individuals. You take personal responsibility for any content submitted to this site. You represent and warrant that you have the right and authority to post such content and that it does not infringe upon any intellectual property rights, trademark, copyright or other rights of any third party. By submitting content to this site, you agree that you are hereby releasing all rights, title and interest and that you give MagnaCare and its subsidiaries and affiliates the unrestricted right to use, without compensation to you or any third party, any content, photographs, ideas, concepts, designs, or creative elements provided or created by you. You agree to allow MagnaCare and its designees to use all elements of such content in any and all media now known or not currently known, throughout the world in perpetuity. MagnaCare will not compensate you, notify you, or request permission from you or any third party. You expressly release and hold harmless MagnaCare, its affiliates and subsidiaries, its officers, directors, agents, employees and those acting under its authority, from any and all claims and liabilities of any kind arising out of or in connection with the content. This release shall be binding upon your heirs, administrators, executors and assigns.

Information posted on any of MagnaCare’s social media platforms should not be considered medical advice. If you have a health issue or have questions about your health, always consult with your health care professional.

In the event we request your contact information to respond to a posting you’ve made, it is only to assist you by routing your issue to the appropriate department or persons for help. Any further questions about your account, claims or benefits or request for additional information can be addressed by visiting your member website or calling the toll-free member phone number on the back of your health plan ID card.

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Important Notice

Your new, enhanced service portal is now live! Log into MyCreateHealth.com to view all claims for services received in 2017 and later.

You’ll enjoy the experience on MyCreateHealth.com, where you can:

  • Find a provider
  • View your ID card
  • Track your deductibles and out-of-pocket costs
  • Check your eligibility
  • Review your plan details, including medical, dental, vision, etc.
  • Change your account settings
  • and more

To view older claims (from 2016 and earlier), log into the service portal at magnacare.com.